EDUCATION

2006 – Present      Certification, English Education Mount Mary Milwaukee

• Expected Date of Graduation: Spring 2008

2001 – 2003      MA, Writing, Gender, & Culture, King’s College London

• Passed with Merit
• Dissertation, Living in a Material World: Economics and Gender in The Great Gatsby and Bright Lights, Big City, was ranked with Distinction

1999 – 2001      BA, English Literature, Loyola University Chicago

• Graduated Magnum Cum Laude
• English Honors Program
• Minors: Women’s Studies, Philosophy, Theology

1998 – 1999      N/A, English Literature, Mount Mary Milwaukee

• Final GPA 4.0 / 4.0
• Honors Program

EMPLOYMENT

2007 – Present      General Manager, Blogitive and Project Manager, Equari

Provide service to both customers and contractors, manage release of customer campaigns, supervise review of contractors' submissions, produce system updates, issue work orders for technical staff

2004 – 2007      Director, Dot Flowers and Project Manger, NBM Commerce

Negotiated & maintained all vendor contracts, supervised efforts of technical team, managed input of inventory into product database, provided custom content for site, planned & executed all email marketing initiatives, developed standards for customer service actions & conduct, monitored daily order intake & placement, ensured system stability & security against fraud

2003 - 2004      Merchandising Supervisor, Borders Store #73

Executed all corporate initiatives on the sales floor, directed the efforts of the sales staff in maintaining a productive & customer-friendly environment, resolved customer disputes & managed the entire customer experience as floor manager, coordinated & set-up store events, acted as liaison to visiting authors & performers

2002 - 2007      Copy Editor/Content Provider, USWeb

Aid in the production of sales proposals, compose & edit marketing collateral for distribution at expos, produce accurate, informative, search engine friendly content by researching various products & services for both company & client websites, edit existing websites according to Extensible Code Optimization (XCO) guidelines

2002      Office Clerical, Banner Personnel

Utilized my computer skills in office clerical roles, performing advanced work in the Microsoft Office suite, managed incoming customer correspondence by sorting mail, entering data into a proprietary CRM system, & correctly filing for proper response in a timely & efficient manner

2001      Peer Academic Counselor, Dean’s Office, Loyola University

Provided both personalized & group-orientated guidance for incoming freshman & transfer students, developed individual course recommendations for students through close analysis of their transcripts, applications, & personal statements, articulated the basics of LUC’s various programs & policies during group sessions & acted as a host (i.e. encouraged conversation, performed introductions, monitored attendance) during new student luncheons, provided instruction & support to students while initiating them into the process of touch tone registration (TTR), assisted in the administration of placement tests, supported the office staff in its day-to-day operations, including the evaluation of transfer credit & AP scores, was solely responsible for updating and composing credit checklists for every major & minor offered by the College of Arts & Sciences

1999      Student Ambassador, Admissions, Mount Mary College

Promoted the advantages of a small, single-sex educational environment while introducing prospective students to the campus, led campus tours, handled tasks such as mailing marketing materials & applications and entering responses into the office’s contact management system, placed follow-up phone calls to request interviews & missing application materials, responded to phone inquires & scheduled appointments

1998 – 1999      Tutor, English Department, Mount Mary College

Held weekly, one hour tutorials for students based on their class assignments, proofread student papers, explained standards such as MLA formatting & citations, worked on reading comprehension strategies

COMPUTER  SKILLS

Proficient in both Windows and Mac OS (9/X)
Expert in Office (Word, PowerPoint, Excel, Outlook/Exchange)
Experienced in Dreamweaver & Adobe Suite (Photoshop, etc.)
Knowledgeable of connective technologies, including wireless networks
Some experience with Access and Oracle database systems

PROFESSIONAL  ASSOCIATIONS

National Council of Teachers of English
Wisconsin Education Association Council
National Association of Collegiate Scholars
Sigma Tau Delta (International English Honors Society)

EXTRACURRICULAR  ACTIVITIES

2001 – 2002      Postgraduate Student Representative, King’s College London

Represented fellow postgraduates at faculty and committee meetings

2000 – 2001      Undergraduate Student Representative, Loyola University Chicago

Represented fellow undergraduates at English department faculty meetings and as a member of the Undergraduate Programs Committee, worked to restructure the department’s honor program

1999 – 2000      President, Sigma Tau Delta, Alpha Epsilon Mu Chapter

Organized existing members into an active core, significantly increased student membership

1998 – 1999      Layout Editor, Arches, Mount Mary College

Formatted content and prepared it for press, explicated plan for online publishing, performed editorial tasks such as copy editing, produced movie reviews by assignment

1998 – 1999      Mentor, Youth Sponsors Program, Mount Mary College

Corresponded with middle school girls, promoting the values of education and involvement with their communities

1998      Participant, Hope Church Youth Missions, Juarez Mexico

Aided in the construction of two community health clinics

AWARDS

2004 – 2005           NBM Commerce

• Most Valuable Employee

1999 – 2001           Loyola University Chicago

• Departmental Honors Program
• James Charles Cox Prize, for the “highest level of excellence in English while also demonstrating leadership skills and high moral character”
• First Place, Mellon Essay Contest, History
• Second Place, Mellon Essay Contest, Philosophy

1998 – 1999          Mount Mary College

• Honors Scholarship
• Best Essay, Literary Analysis
• Best Essay, Research

STUDENT  PUBLICATIONS

“Alarm,” in Paper Clips 63: Selections from Student Writers at Mount Mary College
“Babysitting Michael,” in Paper Clips 63
“Chercher la Femme” in Paper Clips 62
“Domesticity: The Cage of Creativity,” in Paper Clips 61
“A Sad Spectacle,” in Paper Clips 62
“Taking Blame,” in Paper Clips 59
“A Woman’s Voice” in Paper Clips 59

PRAXIS   II:   ENGLISH   CONTENT

Score: 195/200
Received "Recognition of Excellence" Award from ETS

PRAXIS   I   (PPST)

Reading: 186
Mathematics: 184
Writing: 181

GRE   SCORES

Verbal: 770
Quantitative: 580
Analytical Writing: 5

REFERENCES  AVAILABLE  UPON  REQUEST

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